RENDR is a mobile software application and web-based platform that employs mobile phone functionality technology to enable users of the mobile application to estimate measurements of the dimensions of rooms. The measurements made by RENDR may be used by building owners and occupants to obtain estimates/quotes for work to be performed in the rooms and for contractors to provide estimates/quotes without having to visit the building.
The RENDR mobile software application and web platform was created and is owned by HomeQuote, Inc. aka RENDR (“RENDR”), a software application provider in the construction industry and specifically the building renovation industry.
RENDR respects the concerns of its users and is committed to protecting the privacy of the information that is collected through your use of our platform. RENDR has created this Privacy Policy to clearly outline how your personal information is used and the following discloses our information-gathering and dissemination practices.
By using RENDR, you agree to this Privacy Policy. RENDR reserves the right to update this Privacy Policy at any time and without prior notice. The revised Privacy Policy will apply to all information that RENDR may have about you.
The Last Updated field at the top of this page indicates when this Privacy Policy was last modified. You should review this Privacy Policy on a regular basis as your continued use of RENDR indicates your agreement with the Privacy Policy that are posted at the time of your use.
Access to RENDR may be provided directly by RENDR and/or through partner organizations, e.g., Apple App Store, Google Play Store, etc. that have contracted with RENDR to make RENDR available to users. RENDR is the sole owner of the information collected on this site and via the app, with the exception of information as may be required by state or federal law.
Who Uses RENDR?
Users of RENDR are categorized in one of three categories, (1) building owners and occupants, (2) contractors and (3) Insurance estimators.
Information We Collect
Information is collected and used to enable individuals and businesses to register for and use the RENDR mobile application and web platform. This information may be used to deliver our services to users, learn how the platform is used, improve network performance, develop enhancements, offer other products and services to users and for other purposes as determined by RENDR.
Personally Identifiable Information (“PII”)
In order to use RENDR, individuals and businesses must provide personally identifiable information. PII may be provided between users to facilitate the generation and providing of quotes using RENDR.
Building owners will be required to provide the names and contact information (telephone number(s), email address(es), mailing address(es) for all building owners and the property address.
Building occupants will be required to provide the names and contact information for all building occupants named on the property lease, the property address, and the names and contact information for all building owners on the property lease.
Contractors will be required to provide the business name and contact information, MHIC numbers and the type of work performed.
Please note that the city and state of a user is not PII when anonymized from the user name and contact information.
Usage Monitoring
We may log your visits and use of our mobile applications and web platform. We may log usage information when you visit or otherwise use our Services, including our sites, app and platform technology, such as when you view or click on content or ads (on or off our sites and apps), perform a search, install or update one of our mobile apps, and share information. We use log-ins, cookies, device information, and internet protocol (“IP”) addresses to identify you and log your use. We also collect information about you when you send, receive, or engage with messages in connection with our Services.
RENDR has the right to and may monitor all information be passed through the RENDR mobile application and web platform. If inappropriate or suspicious communications are detected, RENDR may delete the communication and RENDR may suspend or revoke user privileges and may notify governmental authorities as may be required or deemed necessary by RENDR.
Cookies and Similar Technologies
We may use cookies and similar technologies (e.g., pixels and ad tags) to collect and receive information (e.g., IP address, proxy server, operating system, web browser and add-ons, device identifiers, features and/or location, cookie IDs and/or ISP, or your mobile carrier) to recognize you and your device(s) on, off and across different services and devices where you have used our products and services. We will ask you to opt-in before we use GPS or other tools to identify your precise location.
Cookies, log files, and other types of technology may be used to help us understand if you have used our platform before, how often you do, for how long you use the platform when you login, the pages you visit and other information that is helpful for RENDR to know in order to support the platform. When you visit or leave our website or platform (including some plugins and our cookies or similar technology on the sites of others), we may receive the URL of both the site you came from and the one you go to and the time of your visit. The cookies that RENDR uses allow us only to track user interaction with RENDR platform and do not allow us to track usage on other websites.
If you wish to disable or stop accepting cookies for RENDR, you can find instructions on how to do this under the “help” menu on most browser toolbars. By disabling cookies you may not be able to access some or all of the features of RENDR.
How Information is Used by RENDR
RENDR uses information that is collected, both voluntarily and automatically, for various business purposes. Please note that we do not alter our data collection and use practices when we see a Do Not Track signal from your browser.
We use your information in order to fulfill requests from you, or otherwise to pursue our legitimate business interests. In addition to providing your information, e.g., contact and building information, to prospective contractors and estimators regarding your project, we may use your information for product and business development, industry research, and marketing purposes including communications, such as emails, app notifications, etc. Marketing purposes may include providing targeted advertisements or marketing communications we believe may be of interest to you.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by visiting the links below:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.
RENDR may also share information with third-parties or service providers with whom we have contracted to provide services related to RENDR. These third-parties are only authorized to use or disclose information as may be necessary to perform the services on our behalf for which they have been hired and to comply with legal requirements. For example, RENDR may provide information to third-party information analysis organizations to allow them to assist RENDR in learning how the platform is being used. RENDR will not provide, sell, share, or rent any personally identifiable information, entered by you, or collected through your use of RENDR to third-parties for their own purposes without your express permission.
Reporting
RENDR may be required or decided to report suspected illegal activity of a user detected by RENDR to governmental authorities as RENDR deems appropriate in its sole discretion.
In addition, we reserve the right to release PII to the governmental authorities, because of suspected illegal activity, if the information is subpoenaed, or if we deem it necessary and/or appropriate in view of the circumstances.
Research and Analytics
RENDR may use the information collected for research purposes to improve our program and understand how users benefit from using RENDR. RENDR may use proprietary analytics tools and/or third-party analytics providers, such as Google Analytics, to understand how our platform is used.
Communications
RENDR may use third-party providers to distribute newsletters and other communications to users. RENDR may provide email addresses, names and other information to enable the third-party provider to provide this service. The third-party provider are required to use the information only to provide the services for which they are contracted by RENDR. Users should refer to the third-party provider’s privacy policy for information on how they use and protect information they may collect directly.
Information Protection & Security
RENDR considers the protection of privacy and the information users provide to be a top priority. RENDR has a range of security protections in place to protect against unauthorized access, misuse, loss or alteration of information that RENDR has collected. These protections include the use of perimeter firewalls, regular security patches, and Transport Layer Security (TLS) Secure Socket Layer (SSL).
RENDR follows best practices for user authentication. All user and admin passwords are encrypted with a strong one-way hash before being stored in the database. The passwords cannot be decrypted.
If you believe that your user name and password have been accessed without your authorization, or that someone has posted your personal information or something under your user name without authorization, you should immediately contact Rendr using the email address provided at the end of this Privacy Policy.
RENDR may process your information in Canada and/or the United States. By using the RENDR app, you are agreeing to our processing of your information in those countries.
Assistance to Delete Information or Terminate Access
A user may request us to disclose their PII to them. If any of the information you provide us changes or if you no longer desire our services, we will attempt to provide a way to correct, update or remove your PII provided to us. This can be done by contacting RENDR using the email address provided at bottom of this Privacy Policy.
Governing Law and Venue
This Privacy Policy will be governed and interpreted pursuant to the laws of the State of Delaware. Exclusive jurisdiction for any claim or action arising out of or relating to your use of the RENDR platform shall be filed only in the state or federal courts located in Delaware.
How to Contact RENDR
If you have any questions about this Privacy Policy or other aspects of RENDR, you can reach us by email info@rendr.com.