Adding New Seats

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Accessing Your Teams Active Projects

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Frequently Asked Questions

Yes! When you sign up you automatically receive a 14 day trial period BEFORE your account is charged for the subscription. If you decide RENDR is not for you then you may cancel the subscription prior to the end of the free trial.

At this time, unfortunately not. But good news — Android version is coming!

Join our mailing list to stay up to date on app updates.

Visit rendr.com then click “sign up” in the top right corner. Create your business profile, choose a subscription, download the app from the appstore, log in on the app and start scanning!

Please verify the correct email is used. Still having trouble? Verify your iOS PRO device is at the latest software version and the RENDR App is also up to date with the latest version. We have seen cases where one or both need updated the app may not be responsive to log in or loading your projects/scans etc.

Go to a web browser and type in https://app.rendr.com/ – From here you can click “forgot password” and follow the prompts to reset it with a new one.

Make sure the device is connected to cellular or wifi. If you are currently logged out of the app and do not have cell service or wifi available the app cannot verify your subscription and will resort to the FREE version where you cannot export files. In many cases when using a iOS PRO device that is only wifi enabled you may have to connect to a hot spot or local wifi. Please know that the connectivity speed will determine how quickly the data will load onto the app. Sometimes hotspots will take longer to transmit the data when you have a lot of projects and scans saved in your account.

Sure! Aside from the Invite to Capture, we have added “Projects” allowing users to add photos, share inspiration photos, and soon, be able to link inspiration boards, allowing users to do more pre-construction planning all in one place! That’s not all. We are working on many more new and exciting features in the background to help us as contractors work smarter, be more profitable, and help improve the work-life balance!

The accuracy of the dimensions can depend on some variables, by following the tutorial instructions, in most cases we see results with 99% accuracy. When capturing several rooms within the same scan, you may see slightly larger differences. Make sure to take your time scanning, as a slower scan will typically yield better results.

RENDR is most accurate in smaller scans with less rooms. In a single room less than 600 square feet, results are typically within an inch on all walls and doors!

Invite a potential client to scan their own space with RENDR! When the client has an iOS device with LiDAR (iPhone Pro or iPad Pro) you can send them an email with a link to have them download the app, scan the space, and the results will come back to you. This process is designed to reduce or eliminate the travel time and related expenses of the initial qualification stages of potential clients. Historically, 30% of the jobs quoted are sold. Inviting a potential client to “capture” the space for you allows your business to operate more efficiently and provides more time to sell more jobs.

We know this feature won’t be used 100% of the time. The client has to be willing to use the technology and they have to have a supported device. BUT, the data indicates that the largest group of home buyers are the generation that is most comfortable using technology and they are also the largest group of iOS users in the United States. We believe this process will become widely used as it produces the quickest results for a population who wants results fast!

RENDR.com gives you the ability to log in to your RENDR dashboard and manage your account. Subscription terms and number of users are managed here. The Administrator of the account is able to add and remove employee access to the app as needed. As we continue to develop the features we will be expanding the functionality of the dashboard so the Administrator will have more visibility and control.

On your iOS PRO device make sure you are logged into the RENDR App. Once logged in, click the account icon in the top right corner. This will bring you to the account screen. Select “Invite a friend” select the method on how you want to send the invitation. Text, email, etc. (FYI – this is not how you add additional users to your business account – see how to: Add additional seats/users to my business account.